Customer Support Executive
Answers customers by email, chat and phone, and fixes their problems.
- Team
- Operations, analytics and support
- Level
- Executive
- Type
- Full-time
- Where
- Office (Ahmedabad) or remote
You must live in Ahmedabad or Gandhinagar. Remote roles can work from home or from the office.
What you'll do
- Reply to customer questions quickly and politely
- Handle returns, refunds and complaints
- Record every issue and its reason
- Escalate product or delivery problems
- Help keep ratings and reviews healthy
Must have
- Clear spoken and written English
- Patience and politeness
- Basic computer skills
Good to have
- Gujarati or Hindi
- Marketplace buyer-message experience
Tools you'll use
Helpdesk softwareSeller panels
Apply
Sign in, upload your CV (it fills your profile in), check it, and answer one question:
A customer writes angrily that their order arrived broken. Write your reply.